Privacy Policy

Privacy Policy

Last Updated: June, 2025

Vortech Air & Plumbing (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://vortechhvac.com or interact with our services. This policy also includes rights for California residents under the CCPA.

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, and contact preferences.
  • Device/Usage Data: IP address, browser type, referring pages, and interaction with our website.
  • Customer Inquiry Information: Messages submitted through our contact forms, service requests, or customer service channels.

We do not sell your personal data.

2. How We Use Your Information

We use the information collected for:

  • Providing HVAC and plumbing services.
  • Responding to service inquiries and scheduling requests.
  • Improving website performance and user experience.
  • Marketing our services (if you’ve opted in).
  • Ensuring legal and regulatory compliance.

3. Cookies and Tracking

We use cookies and analytics tools (like Google Analytics) to understand website traffic and enhance performance.

You can control cookie preferences via your browser settings.

4. CCPA: Your California Privacy Rights

Under the California Consumer Privacy Act, California residents have the right to:

  • Know what personal information we collect and how we use it.
  • Request access to your personal data.
  • Request deletion of your personal data.
  • Opt-out of the sale of personal information (Note: We do not sell data).

To exercise your CCPA rights, contact us at service@vortechhvac.com or call (951) 239-0369.

We will not discriminate against you for exercising any CCPA rights.

5. Data Retention & Security

We retain your information only as long as needed to provide services and meet legal obligations. We implement technical and organizational safeguards to protect your data.

6. Third-Party Services

We may link to third-party tools or platforms (e.g., maps, scheduling apps). We are not responsible for their privacy practices.

7. Updates to This Policy

This Privacy Policy may be updated periodically. The updated version will be posted with the revised date at the top.

8. Contact Us

For questions or privacy-related requests, contact:

Vortech Air & Plumbing
Email: service@vortechhvac.com
Phone: (951) 239-0369